Privacy Policy

Last Updated: 15 August 2024

1. Introduction

Explorer (“we,” “our,” or “us”) also known as Climb Commerce Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://explorerforce.com/ and use our software-as-a-service platform (the “Service”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

Personal Data: Personally identifiable information, such as your name, email address, billing address, and telephone number, that you voluntarily give to us when registering for the Service or when choosing to participate in various activities related to the Service, such as customer support or marketing communications.
Payment Information: Payment details, including credit card numbers, billing addresses, and transaction history, collected when you make a purchase through our Service.
Technical Data: Information automatically collected when you use the Service, such as your IP address, browser type, operating system, and usage details.

3. How We Use Your Information

We use the information we collect in the following ways:

To operate and maintain our Service.
To process transactions and manage your account.
To improve our website and services.
To send you administrative information, such as updates, security alerts, and support messages.
For marketing and promotional purposes, with your consent.
To comply with legal obligations and resolve disputes.

4. Sharing Your Information

We may share your information with third parties in the following situations:

Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These services may include payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information to comply with applicable law, regulation, or legal requests.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. International Data Transfers

Explorer operates globally, and your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. You may request deletion of your personal data at any time.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access to your personal data.
Correction of inaccurate information.
Deletion of your personal data.
Restriction of processing of your personal data.
Portability of your personal data.

To exercise these rights, please contact us at info@apollosuite.com.

9. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

10. Google API Disclosure

Google Workspace APls are not used to develop, improve, or train generalized Al and/or ML models.

Information received from Google APls will adhere to Google API Services User Data Policy, including the Limited Use requirements.

11. Changes to This Privacy Policy

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: Climb Commerce Ltd, C/O Cooper Parry Sky View, Argosy Road, East Midlands Airport, Derby, Derbyshire, England, DE74 2SA info@apollosuite.com +(44)7885372968